Shipping Policy

Last Updated: 01/09/2025

At The Glow Shop,we carefully prepare and dispatch every order to ensure it reaches you safely and promptly.

• Orders are processed Monday to Friday, excluding UK bank holidays
• Dispatch time is 24–48 business hours from order placement
• Business hours: 8:00 AM – 5:00 PM (UK time)
• Orders placed on weekends or public holidays will be processed on the next working day
During busy periods (sales, promotions, holidays), dispatch times may be slightly longer. We appreciate your patience — quality always comes first ✨

(United Kingdom, Isle of Man, Jersey, Guernsey)

• Free Standard Delivery on orders over £39 (2–3 working days from dispatch)
• Free Next Day Delivery on orders over £150 (1 working day from dispatch)
• Tracked First Class Delivery-£6.99 (1–2 working days from dispatch)
• UK Standard Delivery-£3.99 (1–2 working days from dispatch)

Europe Standard Tracked Delivery

• Free Standard Shipping is offered on all orders exceeding €100.
• Orders between €50 and €99.99: €7.99 (estimated 4–10 working days from dispatch).
• Orders under €50: €9.99 (estimated 4–10 working days from dispatch).

Customs (EU):

No customs duties apply on orders under €140. Please ensure your total order value is below €140 before discounts are applied.

• FREE Standard delivery on all orders over £170 (6–7 working days from dispatch)
• Standard delivery for orders below £170 - £13.99 (10–15 working days from dispatch)
• ⚡DHL Express Shipping - £29.99

Tracking details will be provided once your order has been dispatched

Please allow up to 24 hours for tracking updates to appear

• Delivery times are estimates, not guarantees
• International orders may be subject to customs delays beyond our control
• Customs duties, taxes, or import fees (if applicable) are the customer’s responsibility
• Incorrect delivery addresses may result in delays or lost parcels